Privacy Policy
Who we are
Lyndell House is operated by Lyndell House Limited (Company No. 05039819). Our registered address is 40 Eaton Crescent, Swansea, SA1 4QL. We are the data controller for the personal information we collect through this website.
What we collect
This website does not include a contact form. If you choose to contact us directly by email or telephone, we will collect the information you provide, such as your name, contact details, and the nature of your enquiry.
How we use your information
We use the information you provide solely to respond to your enquiry about our care services. We will not use your details for marketing purposes unless you explicitly ask us to keep you updated.
How we store your information
Enquiries received by email or telephone are retained for as long as needed to respond to your query and for a reasonable period afterwards in case of follow-up. We do not sell or share your personal information with third parties, except where required by law.
Your rights
Under UK data protection law (UK GDPR), you have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
To exercise any of these rights, please contact us at info@lyndellhouse.com or call us on 01792 472131.
Third-party services
This website uses the following third-party services:
- Google Fonts — to display typefaces. Google may collect anonymised usage data.
- Font Awesome — to display icons, loaded via the Cloudflare CDN. Cloudflare may collect anonymised usage data.
- Google Maps — embedded on the contact section to show our location.
- Cloudflare Pages — to host this website. Cloudflare may process request metadata such as IP addresses as part of their network infrastructure.
Complaints
If you have concerns about how we handle your personal data, you can contact theInformation Commissioner's Office (ICO) at ico.org.uk.